This Privacy Policy applies to information RoadSync, Inc. (“we” or “us”) may collect from you via our Web site located at www.bigrig411.com (the “Site”). This Privacy Policy does not govern data collected through www.roadsync.com, which is a separate Web site. This Privacy Policy also does not apply to other Web sites or any other data collection, disclosure, or usage practices, off-line or otherwise.
Effective date: December 10, 2020
Information we collect
The categories of information we receive through our Site, including information which may be automatically collected via the Site, are the following:
- identifiers (such as contact information and cookies)
- commercial information
- internet/electronic activity
- geolocation data
- professional or employment-related information, and
- inferences from the foregoing
The categories of sources of this information include the following:
- input by you on the Site
- feedback on the Site
- com or by you directly as part of your relationship with RoadSync
- automatically as you navigate through our site
- from third parties, for example, our partners or outside parties who provide services to you through or via the site
Below is a further description of the information we receive and how we receive it:
Contact Information
We don’t normally collect contact information from Site users in order for you to use the Site. However, if you contact us in order to change a merchant listing on the Site or to make a request of us, we may require you to provide contact or similar identifying information to us, in order for us to confirm your identity and that you represent the organization you say you represent. The Site may also use information collected through roadsync.com or from you as part of you or your company’s relationship with us as well as contact information that you or your company makes publicly available.
Passive and automatically collected information
Tools employed on our Site, such as cookies, pixels, or web beacons, may gather your IP address or similar computer or device information regarding your access to and use of the Site.
A cookie is a small file placed on your computer that stores information. Overall, cookies help us provide you with a better experience. Cookies help us verify your browser and maintain your session. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Site. If you opt-out of using cookies, we may employ a cookie only to help us remember this preference.
If you would like further information on the cookies we employ on our Site, please contact us as provided in the “Contact us” section below. The following are some online resources that provide some helpful information on how to change your cookie preferences:
http://www.aboutads.info/choices/ (if you are based in the US)
http://www.allaboutcookies.org
http://www.youronlinechoices.eu/
Some of these cookies are set by our third-party service providers, like Google, and those cookies may share information about your use of their service on our Site. Some of these third-party service providers may use this information to serve relevant ads to you across the Web and measure your interaction with those ads or the service providers’ networks.
How we use the information we collect
In general, we use the personal information collected from Site users to communicate with them and to administer our Site. Below is a further description of the business or commercial purposes for which we use your information:
Contact information
If you have provided contact information as part of a request you submit to us regarding the Site or that we gather from you in connection with your use of the Site, we may use that information to verify your identity, your relationship to any organization you claim to represent and to communicate with you.
You may provide address information in order to use the directory search function provided by Google Maps, in which case Google Maps may use that information in accordance with its privacy policy (see the “Disclosures to third parties” section below).
In addition, we may use your contact information to send you or your organization product and service announcements and other business communications. You may elect to stop receiving these announcements or other communications at any time by unsubscribing via the methods available in those communications.
Passive and automatically collected information
We use IP addresses and tracking and other information we collect from cookies and other means in the following ways:
- to provide the Site
- to authenticate users and protect the security and integrity of the Site
- to help tailor our services and content to you
- to track communications between you and us
- to understand, analyze, improve, maintain and administer the Site
- to advertise to you
- for the “Other uses” described below
Certain of our third-party service providers may use IP address and tracking information from cookies on our Site to provide their service to you (see the “Disclosures to third parties” section below).
Deidentified data
We may aggregate and de-identify personal information and metadata collected via the Site for our own purposes, including to improve and analyze the Site, and to provide information to others regarding the effectiveness of the Site.
Other uses
In addition to the uses described above in this Privacy Policy, we may use any information, including your contact information, content, and passive and automatically collected information, to the extent reasonably necessary for any one or more of the following purposes:
- maintaining or analyzing the functioning of the Site,
- performing network communications,
- authenticating users of the site or personalizing content,
- protecting the security or integrity of the users or the Site,
- responding to judicial process, law enforcement or for legal or regulatory compliance
How we may disclose your information
We do not sell personal information collected via the Site. The following are the categories of personal information that we disclose for business or commercial purposes:
- identifiers (such as contact information and cookies)
- internet/electronic activity
- geolocation data
However, our hosting providers may store all of the categories of personal information set forth in the “Information that we collect” section above.
The following are the categories of third parties to whom we disclose the categories of information above:
- service providers: any or all of the categories of personal information (see “Disclosures to third parties” below
Below we describe further how we may disclose the information we collect from our users.
Disclosures to third parties
Third parties may operate or host the Site or the computers that operate the Site, store or process data for us, and provide services part of or related to the Site. We have agreements with our third-party service providers that contain protections regarding use of your information.
Below is further information on some of our third-party providers and your personal information:
Google Maps. The map-based searching on the Site is made available by Google through Google APIs and includes Google Maps features and content. To use these search functions and access the features and content, Google collects and receives data from you, including IP addresses, and latitude/longitude coordinates. Google and its affiliates may use and retain this data to provide and improve Google products and services, subject to the Google Privacy Policy at https://www.google.com/policies/privacy/. Your use of Google Maps features and content is subject to the then-current versions of the: (1) Google Maps/Google Earth Additional Terms of Service at https://maps.google.com/help/terms_maps.html; and (2) Google Privacy Policy at https://www.google.com/policies/privacy/. Please note that RoadSync does not control the collection, storage, and use of any such information by Google and does not have any access to the information Google collects.
Other disclosures
We may also disclose your information for the following reasons:
- to ensure legal or regulatory compliance or protect against liability;
- to respond to or participate in judicial process;
- to protect the security or integrity of the Site; and
- to protect the safety of users or others or security of the Site.
Choice and non-discrimination
Our intent is only to use personal information in compliance with applicable law, and that includes giving you choice on how and if your personal information is used. We don’t discriminate against you because you choose to exercise your rights, such as to request removal of or changes to your information.
Security
We strive to ensure the security of your personal information. As part of these efforts, we maintain or use third-party service providers who maintain, physical, electronic and managerial procedures designed to safeguard the information we collect through the Site. You should be aware that no information can be absolutely secure, and we can’t guarantee the security of any information that we store or process.
Reviewing, updating, and removing your information
You may request that we disclose to you the personal information we collect from you through the Site and how we use and disclose that information. You may contact us to review, update, or remove your information via the email address in the “Contact Us” section below. We will take steps to make sure that any updates or removal requests that you provide are processed in a timely and complete manner. Where required by law, we will take reasonable steps to verify a user’s identity before granting access, changes, or deletion of that user’s personal information. For example, we may require you to provide your email address or similar information to verify that you are the person you claim to be. When we do this, we delete the information provided if you do not timely respond to the request for verification.
Minors
This Site is not intended for and should not be used by persons under the age of 18.
Location
The Site is currently designed for and targeted to persons in the United States and is governed by and operated in accordance with the laws of the United States. If users outside the United States access the Site, we can’t guarantee that it is operated in accordance with the laws of other nations. Information that we collect from you may be transferred to and stored at, a destination outside the United States, European Economic Area (“EEA”), or the country in which you are located. The personnel who use your information as part of the practices described in this Privacy Policy may also be located outside the United States, EEA, or the country in which you are located. By submitting your personal information, you consent to this transfer, storing, and processing.
Retention
We keep your personal information only as long as we need it for the purposes described in this Privacy Policy. In general, if we have no other legitimate reason to continue using your personal information, we will delete it.
Third-party websites and services
Any websites or services that may be linked to in the Site are governed by their own privacy policies or information collection practices, and we aren’t responsible for those policies or practices. This includes merchant sites or their social media pages listed on our site and with which you may interact as part of conducting business with those merchants. We encourage you to review the privacy policies and information collection practices of those websites and third party providers.
Updates
As noted above, we may periodically update this Privacy Policy. For example, we may update this policy in order to describe how new Web features may affect our use of your information and to let you know of new controls and features that we may provide you. We will not apply changes to this policy retroactively to information we have previously collected although we may if the change offers you greater protection or choice.
Contact us
RoadSync, Inc. is the operator of the Site. All inquiries regarding this Privacy Policy, your rights under it, or use, removal, or updating your information, should be directed to BigRig411@roadsync.com. You may also contact us at 730 Peachtree St NE, Suite 830, Atlanta, GA 30308, ATTN: Privacy and Legal.